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IMPORTANT CUSTOMER ADVISORY REGARDING NATIONWIDE TEXT PHISHING SCAM
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
The FasTrak Transponder
The Toll Roads offer a variety of transponders to best fit the needs of our drivers. Whether you have a sticker or switchable, all transponders issued by The Toll Roads can be used to pay tolls on any tolled bridge, lanes and road throughout California.
Because your FasTrak® transponder can be used on any tolled facility, you only need one account. When you open an account, it is important to do so with the agency that operates the facility that you’ll use most, to take advantage of programs and discounts that best match your driving habits.
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Types of FasTrak Transponders
FasTrak Sticker Transponder
FasTrak sticker transponders are the latest in electronic toll collection technology.
In 2019, The Toll Roads began offering new small, durable sticker transponders to replace existing hardcase transponders. Sticker and hardcase transponders are valid to pay tolls on all of California’s tolled bridges, lanes and roads.
FasTrak Switchable Transponder
Also known as FasTrak Flex®, FasTrak switchable transponders/FasTrak Flex transponders have a small black switch that can be moved to indicate the number of occupants in the vehicle.
Prior to starting each trip, it is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+). Some tolling facilities allow qualifying carpools and eligible vehicles to drive for free or at a discounted rate. The Toll Roads do not offer carpool discounts, but FasTrak accountholders may be eligible for a frequent driver discount.
Please note that switchable transponders issued after July 5, 2020, are made with the same battery-free technology as sticker transponders and no longer beep when going through a toll point.
Headlamp & Motorcycle Sticker Transponders
Traditional sticker transponders that adhere to your vehicle’s windshield do not work with metalized windshields. If your vehicle has a metalized windshield, you can request a headlamp sticker transponder by logging into your account at TheTollRoads.com.
Headlamp Sticker Transponder Installation Instructions
Motorcycle transponders are sticker transponders made specifically for motorcycles. They can be mounted to the headlamp lens or cover. If you have a motorcycle listed on your account, you can request a motorcycle sticker transponder by calling our Customer Service Call Center at 949-727-4800.