Violation Resolution

Welcome to The Toll Roads Violation Department.

There are five ways to pay tolls on The Toll Roads (State Routes 73, 133, 241 and 261):

  • FasTrak® (transponder)
  • Charge ExpressAccount® (license plate image)
  • Prepaid ExpressAccount (license plate image)
  • Invoice ExpressAccount (license plate image)
  • One-Time-Toll®

If you drove The Toll Roads and did not pay your toll(s) using one of these payment methods, then you will receive a violation notice in the mail. If it has been five days or less since you drove on The Toll Roads, please go to the One-Time-Toll page to pay your toll.

Login to the Violation Resolution Center

To pay or monitor the status of a violation, please login using the Reference and Violation Numbers located on the payment stub.

Accountholders with The Toll Roads


Accountholders with The Toll Roads (account numbers beginning with 6000xxxxxxx): If you are an accountholder in good standing with The Toll Roads and you received a violation notice, it is most likely because the violating vehicle's license plate number was not listed on your account at the time of the violation.

You can add the license plate to your account by logging in to your account and select the "Vehicle Information" tab. Add the license plate to your account using the day of the violation as the vehicle's start date. The violation will clear to your account charging only the toll amount.

If you need further assistance, please call (949) 727-4800.

If your account does not begin 6000xxxxxxx, your account is not with The Toll Roads. Please contact the agency that maintains your account.

How can I pay a violation with cash?

Pay a violation with cash at one of our authorized cash payment centers. Find a location near you.

The Violation Dispute Process:

Step1: Initial Review

Online:

Go to thetollroads.com/violation and login by entering the Reference Number and Violation Number located on the payment stub. Please include a detailed explanation of your contest reason, your email address and a phone number. Please note that the violation needs to be contested within 21 days of notice date.

By mail:

Complete the "Contest of Notice" portion of your "Notice of Toll Evasion" and return it via postal mail. Please include a detailed explanation of your contest reason, your mailing address and a phone number

Your dispute will be investigated and results will be sent to you within 15 business days after it was received at The Toll Roads.

Step 2: Administrative Review

If you are not satisfied with the results of the initial investigation, you can request an administrative review by completing the administrative review form available at thetollroads.com/home/Appeals.pdf. The request for administrative review needs to be made within 15 days of the postmark date of the results of the initial investigation.

Step 3: Appeal with the municipal court

If you are not satisfied with the results of the administrative review, you can file an appeal with the municipal court. The procedures for administrative review and appeal are set forth in California Vehicle Code, Section 40255 and 40256.