ONLINE APPLICATION
    Customer Information

    Need a little bit more time or information to complete your online application? Please click on the SAVE button. Be sure to remember your username and password as you will need them to retrieve your information.

    Information you will need to complete enrollment.

    • LOGIN
      INFORMATION

      • Create Username
      • Create Password
       
       
    • PERSONAL
      INFORMATION

      • Name
      • Address
      • Email
      • Phone
    • CHOOSE A
      PAYMENT METHOD *

      • Credit Card
      • Electronic Check
       
       
    • VEHICLE
      INFORMATION

      • License Plate(s)
      • Description(s)
       
       

     

    Required Field

    FasTrak Account

    Select a Personal Identification Number (PIN) using four numbers. Once your account is established, the PIN will be required as an identifier when you call the customer service center.

    Need a little bit more time or information to complete your online application? Please click on the SAVE button. Be sure to remember your username and password as you will need them to retrieve your information.

    Required Field





    • Home Phone
    • - -

    • Work Phone
    • - -
      Ext

    • Cell Phone
    • - -
    • Promo Code

    • Statement Delivery Method Email Mail

    • Opt-in for text messages Yes No    To receive credit card expiration, low balance and account suspend messages

    The name on the account must be an individual's name. If you require a commercial application, please call 949-727-4800. People listed as Additional Authorized Account Access will be provided access to your account information and can make changes to your account.
    If you selected to opt-in for text messages, you need to provide your cell phone number.


    • Please confirm your account type:
    • Required Field
    FasTrak account - I'm required to maintain a prepaid balance and mount a transponder. Accepted on all Toll Facilities in CA
    ExpressAccount Prepaid - I'm required to maintain a prepaid balance. A transponder is not required.
    ExpressAccount Charge - My tolls will be charged daily to a payment method kept on my account. A transponder is not required.

    ExpressAccount Invoice - I'll pay my tolls after being invoiced monthly via mail or email. A transponder is not required.
    ExpressAccount is only valid on the State Routes 73, 133, 241 or 261
    • ELECTRONIC CHECK
    • CREDIT CARD

    Credit Card with Automatic Replenishment

    • Card Type


    • Expiration Date


    • Replenishment Amount: Credit Card $30 $60 $100

    Electronic Check with Automatic Replenishment



    • Replenishment Amount: Electronic Check $30 $60 $100
    List all vehicles that will be using a FasTrak transponder. If you require a commercial application, please call 949-727-4800. You may add a vehicle prior to receiving its license plate. In this case, leave the license plate blank but fill out all other
    information.

    List all vehicle information. Maximum number of vehicles allowed is 50. If you require an account that exceeds 50 vehicles and/or
    wish to open a commercial account, please call 949-727-4800.

    Required Field

    • Vehicle 1
    • Vehicle 2
    • Vehicle 3
    • Vehicle 4
    • Vehicle 5
    • Vehicle 6
    • Vehicle 7
    • Vehicle 8
    • Vehicle 9
    • Vehicle 10

    Request the amount of FasTrak transponder(s) you will be using.

    Total number of transponders requested.

    Your transponder may not work and will be unlawfully positioned if not properly mounted per California Vehicle Code on all vehicles including loaned and rented vehicles. A refundable deposit of $30.00 per transponder is required for check or cash payment method. The monthly account maintenance fee (per transponder) is waived for $25 of TCA toll usage.

    • Where did you hear about The Toll Roads?
    • Required Field
    • TV
    • Mail
    • Newspaper
    • Email newsletter
    • Local city newsletter

    • Radio
    • Internet
    • Family/friends
    • Social media (Facebook, Twitter, blog, etc.)

    Do you want to receive promotional materials? Yes No

    Please read this Application and License Agreement carefully. By submitting this application you agree to the following terms:

    CUSTOMER AGREEMENT TERMS AND CONDITIONS

    These Terms and Conditions, together with your application, constitute your Account Agreement. This Account Agreement ("Agreement") with the Transportation Corridor Agencies ("TCA") allows you to use a FasTrak® transponder or license plate to enter or exit toll lanes of the Foothill Transportation Corridor (FTC), Eastern Transportation Corridor (ETC) and the San Joaquin Hills Transportation Corridor (SJHTC). This Agreement accompanies and is part of your Account Application. Your submittal of an Application constitutes your acknowledgment and consent to this Agreement.

    You agree to pay tolls charged to your account and obey all applicable laws and regulations.

    You agree to promptly review your statement/invoice and notify the TCA Customer Service Center if you have any questions regarding any charges. Charges not contested by notifying the TCA Customer Service Center within 30 days of the statement/invoice date will be deemed valid.

    You agree to report any changes to your name, mailing and email address, telephone numbers, vehicles, license plates, and if applicable, credit card number and expiration or electronic check information when this information is made available to you.

    You agree to allow the California Highway Patrol to make reports of incidents on the FTC, ETC and SJHTC available to TCA.

    MINIMUM ACCOUNT BALANCES, TOLLS AND FEES*

    • You agree to maintain your account balance, pay tolls and fees.
    • If you selected the credit card or electronic check payment option, you authorize us to replenish your account by charging the amount you indicated or the average of your monthly toll usage whichever is greater, each time your account falls below the minimum balance. The minimum balance is equal to your average toll usage for a ten-day period as calculated or $10, whichever is greater.
    • If you selected the cash, check or money order option, you agree to make a cash, check or money order payment of $45 or the average of your monthly toll usage, whichever is greater, each time your account falls below the minimum balance. The minimum balance is equal to your average toll usage for a ten-day period as calculated or $15, whichever is greater
    • We may determine your average monthly toll usage based on your actual toll usage over a period of time, as defined at the sole discretion of TCA.
    • You agree that TCA may charge you a fee for providing a statement/invoice.
    • You agree that TCA may charge you a fee for checks returned by your bank or financial institution.
    • You agree that TCA may charge you a fee for account suspension.
    • You agree that toll rates and fees are subject to change without notice.
    • Failure to maintain the required balance or properly maintain your account will result in transactions being processed as violations that are subject to penalties as provided by law.


    TRANSPONDERS (FASTRAK ACCOUNT ONLY)

    • You agree to mount and use the transponder in accordance with instructions provided to you in your transponder package.
    • You agree to be held responsible to TCA for any charges which may arise from using your transponder(s). See "Interoperability (FasTrak Account Only)" section.
    • You agree that TCA may charge FasTrak accountholders a fee for image-based transactions.
    • You agree that TCA may charge you a fee for maintaining your account should you not incur a specified level of toll usage each month, as defined at the sole discretion of TCA.
    • You agree to pay a deposit of $30 if you selected cash, check, or money order method of payment for each transponder issued to you, which TCA will refund without interest if you return the transponder(s) in good condition. If you select credit card or electronic check as your replenishment method, you agree that TCA may charge your credit card or electronic check account for the amount of the transponder deposit(s) should you fail to return the transponder(s) in good condition.
    • If your transponder fails to operate for reasons other than abuse or improper use and is returned to the TCA Customer Service Center, we will replace the transponder at no extra charge.
    • If your transponder is lost or stolen, immediately report it via thetollroads.com or by telephone at 949-727-4800. You will not be liable for any unauthorized use of your transponder(s) occurring after such notification. However, you will be charged $30 for each lost or stolen transponder.

    This Agreement is a license only to use the transponder; the transponder is the property of TCA. TCA will not issue a transponder to any applicant until any and all outstanding violations associated with such applicant are resolved.

    EXPRESSACCOUNT

    • You agree to have a valid license plate when driving on The Toll Roads in accordance to California Vehicle Code 5200: (a) When two license plates are issued by the department for use upon a vehicle, they shall be attached to the vehicle for which they were issued, one in the front and the other in the rear. (b) When only one license plate is issued upon a vehicle, it shall be attached to the rear thereof, unless the license plate is issued for use upon a truck tractor, in which the license plate shall be displayed in accordance with Section 4850.5.
    • You agree ExpressAccount is only valid on the 73, 133, 241 and 261 toll roads.
    • You understand that an ExpressAccount is not eligible for toll discounts.
    • If you selected the invoice payment option, you agree to make payment within the specified time period.


    INTEROPERABILITY (FASTRAK ACCOUNT ONLY)

    • Your transponder may be used to pay at any toll facility or other location cooperating with TCA and bearing the FasTrak logo. It is not necessary to obtain a separate transponder to pay electronically for FasTrak transactions. If you drive in a vehicle with your transponder, your transponder may be read by the electronic processing equipment and a record of your transaction may be created. Such transactions may be charged in accordance with the rules, regulations and procedures of toll facilities or other locations.
    • If you use your transponder on another toll facility or other location, you agree that TCA and/or the operator may bill you for any charges arising from such use, and that you will be responsible to TCA and/or the other operator for all such charges.
    • You agree that TCA may share with the operator of any interoperable facility any information contained in your application and license agreement for purposes of processing and collecting tolls, fees and violations in accordance with Streets and Highways Code Section 31490.
    • You agree to review and follow policies and regulations of all California toll facilities.


    RELEASE AND INDEMNITY (FASTRAK ACCOUNT ONLY)

    You hereby release TCA from all loss, damage, or injury whatsoever, known or unknown, arising out of or in any manner connected with the use or performance of the transponder. Neither TCA nor its agents will have any obligation or liability with respect to your use or the performance of the transponder. Your sole and exclusive remedy from TCA and its agents will be replacement of any defective transponder(s). You agree to indemnify, protect, and hold harmless TCA and its agents from all liability for any loss, damage or injury to persons or property arising from or related to the transponder.

    TERMINATION

    TCA may terminate this Agreement at any time. Following termination and notification by TCA, you will remain responsible for payment of amounts you owe under this Agreement. If your toll account balance is insufficient to cover charges payable by you, you will remain liable for all such amounts. If such unpaid charges are not promptly remitted, you may become liable for additional service charges, fines, or penalties, in accordance with applicable law.

    For FasTrak Accounts: If TCA requests, or if you wish to terminate this Agreement, return the transponder(s) to the TCA Customer Service Center. Upon termination and return of your transponder(s), your toll account balance and transponder deposit(s) (if paid in advance) will be refunded to you, less any amounts owed to TCA, after 21 days.

    For ExpressAccounts: If TCA requests, or if you wish to terminate this Agreement, your toll account balance (if paid in advance) will be refunded to you, less any amounts owed to TCA, after 15 days.

    CHANGES

    TCA reserves the right to change the terms of this Agreement and our policies, deposits and minimum toll account balances at any time by providing written or electronic notice to you. You agree to all changes upon further use of The Toll Roads.

    FAILURE TO COMPLY

    Failure to comply with any portion of this Agreement may result in your transactions being processed as violations under California Vehicle Code 4770 and any other applicable law. If violations occur, you will be subject to all fees, fines and penalties as provided by law. TCA reserves the right to debit your account for all unpaid violations including fees, fines and penalties.

    COMMUNICATIONS

    Please address all correspondence to:

    The Toll Roads Service Center
    P.O. Box 57011, Irvine, CA 92619-7011
    Telephone: (949) 727-4800

    Website: thetollroads.com

    * Tolls and fees in effect from time to time may be listed on the TCA's website: thetollroads.com. However, failure of the website to specify the tolls and fees does not affect our right to impose the charges in accordance with this Agreement.

    I read and agree to the terms and conditions listed above.




     
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    fill out ALL required fields and mail to:

    The Toll Roads Service Center
    PO Box 57011
    Irvine, CA 92619-7011