We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
More Choices Ahead! The San Bernardino County Transportation Authority’s SB Express Lanes on I-10 are now open!
Spend less time in traffic with the new SB Express Lanes on I-10. If you already have a FasTrak® account, then you’re set to drive.
The Toll Roads is the account and payment processing partner for SB Express Lanes. Because of this, both The Toll Roads and SB Express Lanes drivers can get assistance at our new San Bernardino County Customer Service Walk-In Center. To learn more about the partnership, please click here. To learn more about the SB Express Lanes, please visit their website at SBExpressLanes.com.
Important Customer Advisory Regarding Nationwide Text Phishing Scam
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.
Carpooling With FasTrak
The Toll Roads do not have carpool discounts, but our FasTrak® accountholders may be eligible for a frequent driver discount. However, some of California’s tolled facilities, qualifying carpools and other select vehicles are eligible for free or discounted toll rates.
To be eligible for free or discounted toll rates, drivers may need a switchable FasTrak transponder (also called FasTrak Flex®). Switchable transponders have a small black switch that can be moved to indicate the number of occupants in the vehicle. Prior to starting each trip, it is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+).
Sticker transponders can be used to pay tolls on every tolled bridge, lane and road in California. But on some facilities, toll-free travel is only available to drivers who have a switchable transponder. Drivers with a sticker transponder can use the facilities, but they will pay the full toll regardless of the number of occupants in the vehicle.
Drivers with a sticker and switchable transponder in their vehicle will not be charged twice when traveling through a toll point. The system assesses the toll based on the setting of the switchable transponder.
Transponders and Carpooling with FasTrak
Watch video:
Carpooling with FasTrak Transponders