How do I close my account?

To initiate the account closure process, you must return your transponder(s) via certified or registered mail to: 
P.O. Box 57011 
Irvine, CA 92619-7011 
Or 
Return your transponder(s) in person at our Service Center: 
125 Pacifica, Suite 120 
Irvine, CA 92618-3324

You can also close your account online. Log in to your account and select “Account Information” and then click “Close Account.” Please verify the mailing address on file before submitting your request.

Your FasTrak account will close 21 days (15 business days) after we receive the transponder(s) at our Service Center. Any remaining account balance will be refunded and your account will be closed.

Topic: 
FasTrak FAQs
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