COMMON QUESTIONS - GENERAL

 
  1. What are your customer service hours?
  2. Are corporate programs available?
  3. Are commuter discount programs available?
  4. When is Foothill-South going to be built?
  5. Can vehicles with three or more passengers ride for free on the 241, 261, 133, or 73 Toll Roads?
  6. Can hybrid or electric vehicles travel The Toll Roads for free or at a discount?

 

 

 

 

What are your customer service hours?

You can call our toll-free customer service number at 1-800-378-8725
or 949-727-4800 M-F 7:30 a.m. to 6:30 p.m. or visit our walk-in Service Center
at 125 Pacifica, Suite 120, Irvine Ca. M-F 7:30 a.m. to 5:30 p.m.

 

 

 

 

Are corporate programs available?

We do offer a corporate subsidy program in which your employer contributes to your FasTrak account. A minimum of 100 participants is required.  Please have your Human Resources Representative call The Toll Roads for details at 949-754-3400.

 

 

 

 

Are discount programs available for frequent Toll Road drivers?

At the present time, commuter discount programs are not available.

 

 
   

 

 

When is Foothill-South going to be built?

The Foothill-South project is currently in the environmental planning stage, and a construction schedule has not yet been determined. [more information]

 

 

 

Can vehicles with three or more passengers ride for free on the 241, 261, 133, or 73 Toll Roads?

No. However, 3+ carpoolers can ride for free during certain hours on the 91 Express Lanes, which is operated by the Orange County Transportation Authority (OCTA), a separate government agency. For more information about the "Three-Ride-Free" program and other discount programs on the 91 Express Lanes, please visit the 91 Express Lanes website.

 

 

 

Can hybrid or electric vehicles travel The Toll Roads for free or at a discount?

No. Hybrid and electric vehicles are subject to normal toll rates for all vehicle types.

 

 
 


 

 

 

   
FasTrak Customer Service (800) 378-TRAK (8725) | The Toll Roads Walk-In Service Center
125 Pacifica, Ste. 120, Irvine, CA 92618 | Transportation Corridor Agencies | (949) 754-3400
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