We've updated our Privacy Policy
TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.
IMPORTANT CUSTOMER ADVISORY REGARDING NATIONWIDE TEXT PHISHING SCAM
The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.
Do I have to mount my FasTrak transponder on my windshield?
Yes. FasTrak drivers must have a transponder mounted to their vehicle's windshield. Transponders make it easier for tolling agencies to charge the correct toll to the appropriate vehicle automatically, resulting in faster processing times with higher levels of accuracy. State law requires a transponder to be in the vehicle or valid license plates properly mounted to the vehicle. See CA Vehicle Code section 23302.
Please note, if you have a vehicle with a metalized windshield listed on your account, you can request an external headlamp sticker transponder by logging into your account at TheTollRoads.com. Once logged in, select “Transponders” and “Request” a headlamp sticker. You can also make the request by calling our Customer Service Call Center at 949-727-4800.
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