Most Popular FAQs

CUSTOMER SERVICE CALL CENTER
(949) 727-4800 
M-F, 8 a.m. to 6 p.m., Sat, 9 a.m. to 2 p.m.

IRVINE CUSTOMER SERVICE CENTER (WALK IN) 
125 Pacifica, Suite 120, Irvine, CA 92618 
M-F, 7:30 a.m. to 5:30 p.m. 

SAN CLEMENTE SERVICE CENTER (WALK IN)
209 Avenida Del Mar, Suite 102, San Clemente, CA 92672 
M-F, 9:30 a.m. to 6 p.m.
(This office has limited account support and does not accept cash payments.)

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There are five ways to pay tolls incurred on The Toll Roads:

  • FasTrak®
  • Charge ExpressAccount®
  • Invoice ExpressAccount®
  • Prepaid ExpressAccount®
  • One-Time-Toll®

FasTrak tolls are $1 less than the tolls paid by ExpressAccount and One-Time-Toll drivers. And, the FasTrak transponder allows accountholders to pay tolls electronically on every tolled bridge, lane and road in California. FasTrak drivers affix the transponder to their vehicle's windshield and when they pass through a tolling point the toll is automatically deducted from their account, which is prepaid using credit card, check or cash.

The three ExpressAccount types allow for electronic toll payment without a FasTrak transponder. Photos of a vehicle's license plates are used to record transactions and tolls are charged to a credit card (Charge ExpressAccount), withdrawn from a prefunded account (Prepaid ExpressAccount) or invoiced at the end of the month (Invoice ExpressAccount). An ExpressAccount may only be used to pay tolls on the 73, 133, 241 and 261 Toll Roads. The ExpressAccount toll is the FasTrak toll plus $1.

The One-Time-Toll payment option was created specifically for area visitors or infrequent users of The Toll Roads. Within 5 days before or 5 days after driving, tolls can be paid using The Toll Roads free app or online at TheTollRoads.com using the One-Time-Toll feature.

If you have a FasTrak or ExpressAccount you can temporarily add the vehicle's license plate number to your account and transfer your transponder (if you are paying with FasTrak) to the vehicle.

Most rental car companies offer a toll payment program for paying tolls on The Toll Roads, but before driving a rental car on The Toll Roads it is recommended to ask the rental car company how tolls are processed and fees are assessed. Additionally, some Avis and Budget car rental locations in California have certain vehicles equipped with FasTrak transponders that allow drivers to use any tolled bridges, lanes and roads in California with a nominal fee. For more information visit the rental vehicles page.

You should be receiving a Notice of Toll Evasion in the mail soon. If it was your first time driving The Toll Roads without paying, the notice will include information on how to pay the toll only (without penalties).

The Transportation Corridor Agencies (TCA) are two joint powers authorities formed by the California legislature in 1986 to plan, finance, construct and operate Orange County's 67-mile public toll road system. Fifty-one miles of the system are complete, including the 73, 133, 241 and 261 Toll Roads. The Toll Roads - which are owned and maintained by the state of California -- were built with virtually no taxpayer dollars.

For security reasons, after August 22, 2016, secure portions of TheTollRoads.com will no longer support outdated versions of internet browsers. In order to access secure areas* of our website, please update your browser:

  • Internet Explorer**
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*Secure areas of TheTollRoads.com include the following pages: One-Time-Toll online payment; account log in, sign up and management; violation resolution; and contact us.

**If your version of Windows doesn’t support the latest version of Internet Explorer, please switch your browser to Chrome or Firefox.

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